Through guided user and organizational research we help your team gain a holistic understanding of your product, service, customer and organizational current state. We guide you through the process of collecting, analyzing, synthesizing and ultimately understanding the challenges and opportunities in front of you in order to allow you create a clear and aligned picture of how you and your team can add value.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, Team Kick Off Virtual Training, Team Research Analysis Virtual Workshop)

Consultation Package (Initial Consultation, Action research design & activation preparation for your team, 2-4 Facilitated Team Research Debriefs, Team Research Analysis Workshop)

Your transformation why is the heartbeat of your change process. Identifying what that why is and crafting the key messaging your organization can rally around is critical to be able to drive sustainable change throughout your organization. We help you discover that heartbeat and how you can measure it through guided facilitation, analysis of your organization and the purposeful use of action workshops.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, Team Virtual Workshop on Message development + Team Virtual Workshop on Developing Transformation KPIs)

Consultation Package (Initial Consultation, 2 Facilitated Team Virtual Workshops, Key Message Development and Roll out Support, Transformation KPI Development)

Executing change that both creates impact and is sustainable requires having a purposeful and well orchestrated change process. Your change process needs to identify what you are looking to achieve, who your change audiences are, what drives them, what change tactics you will employ when, what triggers will let you know which one tactic is best to execute. Through guided conversations, leveraging tested change roadmaps and tactics and providing personalized analysis of your unique organization we support you in building a change roadmap that is clear and actionable.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, Team Kick Off Virtual Training + 2 Change Mapping Coaching Sessions)

Consultation Package (Initial Consultation, Facilitated Audience Mapping Session, Facilitated Communication Framework Design Session, Team change roadmapping workshop)

Operating models will make or break your transformation efforts. Having a clear understanding of the roles you need in the organization, how they will engage with each other and how decisions will be made, communicated and acted on is critical. Through guided working sessions with your team we can help you move through the steps in defining what your model needs to be and how to transition your organization into it.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, Team Kick Off Virtual Training, 5 Team Virtual Working Sessions)

Consultation Package (Initial Consultation, 5 Team Virtual Working Sessions, 3 Day Facilitated In Person Design Workshop, Personalized Org Design recommendation with role and engagement templates, Personalized decision making matrix, Organization communication framework )

Understanding your organizational technology needs and how they will support and accelerate your transformation requires you to both understand your needs very clearly and understand the HR technology market and options available. Frequently HR Technology vendors will woo you with their product offerings but it is up to you to define how it will fit into your business design, operating model, processes and strategy. That is where we come in. As experts in the HR technology market, seasoned technology implementors and masters of connecting technology capabilities to usage to real life usage models, we bring over 25 years of making technology work for us vs. us working for technology to your rescue.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, Team Kick Off Virtual Training, 2 Team Virtual Working Sessions to define technology usage models and frame your organizations HR technology intersections)

Consultation Package (Initial Consultation, 3 Team Virtual Working Sessions, 2 Day Facilitated In Person Design Workshop, Personalized HR Technology Framework recommendation highlighting needed tech, implementation roadmap recommendations and team up skilling prioritization , Personalized technology usage model mapping, Organization communication framework )

How you work is as important as what you work with and who you work with. Business process is often the under represented hero transformative change. we work with your teams to understand how they do their work today and help them craft how they will do their work in the future. We do this through a combination of experience design, user based scenario testing, process documentation and co creation exercises.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, 2 Part Team Virtual Training, 3 Team Virtual Working Sessions to define, design and analyze user testing + provide feedback on process designs)

Consultation Package (Initial Consultation, 2 Team Virtual Training Sessions, 3 Day Facilitated In Person Design Workshop, Personalized User Testing Scripts, 2 Day Facilitated Walk the Flow Workshop)

The hidden secret of building a successful transformation execution is crafting, and telling the transformation story throughout the process. Sharing and articulating your story serves three core purposes. It crystalizes your intent and packages your wins as they happen so they are understood and support future activities. It provides your stakeholders and customers a way to understand your progress and feel a sense of collaboration with you in the outcome and results. It reinforces for your internal team that what you are doing throughout the transformation is important, valuable and others see it as important not just you and them.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, 3 Brainstorming and Story Telling Consultation Sessions)

Consultation Package (Initial Consultation, Story Writing and Communication Development, 6 Brainstorming and Story Telling Consultation Sessions )

To have continuous improvement you need a plan for how you will identify what needs to be improved. You need a structured cadence for when you will access improvement needs. you need a prioritization and decision making framework for taking improvement actions. You need a mechanism to measure change and improvement impacts. Through accessing our tool-chest of templates and recommendations we can help you define your ongoing change process and build continuous improvement into your team’s DNA.

Self Guided Package ( Initial consultation, Self Guided Tool Kit, Team Kick Off Virtual Training + 2 improvement process coaching sessions)

Consultation Package (Initial Consultation, Team Kick Off Virtual Training, Personalized Improvement roadmapping design process developed through facilitated co-creation sessions with your team)

In order to continually evolve your organization needs to stay on the cutting edge of the market, the environment, your businesses needs and the world dynamics. The challenge is you need to capture and analyze all of these inputs though your tam and organization’s unique lens. The act accumulating information, analyzing against your unique priorities and needs and translating that into unique insights your organization needs to stay fresh and relevant is to act of trend spotting. Our team can help you learn to do this yourself or we can help you by providing this service for you.

Self Guided Package (Initial Consultation, Self Guided Tool Kit, Trend Spotting Analysis and Communication Template, Trend spotting team training session)

Consultation Package (Quarterly Consultation Session, Quarterly Access to top trends and analysis on their impact to your unique business, Annual deep dive personalized trend analysis + facilitated workshop to review and frame action priorities for the organization)